Business Process Improvement & Automation Consultant

Posted on: June 23, 2026

Total Experience: 12 – 15 Years

Bachelor’s degree in Business, Engineering, Operations, Information Systems, or related discipline.
5+ years of experience in Business Process Improvement, Operational Excellence, Transformation, or Consulting roles.
Strong expertise in Business Process Reengineering (BPR), Lean, Six Sigma, BPM, and Continuous Improvement methodologies.
Experience facilitating workshops, process discovery sessions, stakeholder interviews, and value-stream mapping exercises.
Ability to document current-state and future-state processes, business requirements, user stories, and functional specifications.
Strong executive communication, presentation, and change management skills.

Lean Six Sigma Green Belt/Black Belt certification.
Experience working with AI, RPA, Power Automate, Power Platform, UiPath, Automation Anywhere, or intelligent automation programs.
Experience with NetSuite, Salesforce, Boomi, ERP, CRM, and enterprise platforms.
Knowledge of Power BI, Tableau, process mining, and analytics tools.
Exposure to cloud transformation, managed services, and IT modernization initiatives.

Business Process Discovery & Redesign

Partner with business leaders to identify operational pain points, inefficiencies, risks, and improvement opportunities.
Lead process discovery workshops, interviews, and current-state assessments.
Develop process maps, SIPOCs, value-stream maps, and future-state designs.
Prioritize opportunities based on business value, complexity, risk, and ROI.

Automation Opportunity Assessment

Identify processes suitable for AI, RPA, workflow automation, analytics, and low-code solutions.
Translate business requirements into automation opportunities for AI and Automation engineering teams.
Prepare business cases, cost-benefit analyses, effort estimates, and implementation roadmaps.
Act as the primary liaison between business stakeholders and automation delivery teams.

Transformation & Change Management

Drive adoption of redesigned processes and automation solutions.
Develop SOPs, governance frameworks, training materials, and communication plans.
Define KPIs and success metrics to measure transformation outcomes.

Stakeholder Management & Consulting

Present recommendations and transformation strategies to senior leadership.
Facilitate cross-functional collaboration across business, operations, technology, and automation teams.
Support client workshops, assessments, and digital transformation engagements.